Data Deletion Requests

You can request deletion of personal information held in Auto Squared CRM at any time. Because Auto Squared CRM is a business tool operated for automotive dealerships, the right path depends on who you are.

Dealership customers

If a dealership that uses Auto Squared CRM holds your information (for example, you bought or serviced a vehicle there), you can:

• Contact the dealership directly — they manage their customer records and can action your request; or
• Email us at support@autosquared.com with the subject “Data deletion request”. Include your name, the email address and/or phone number the dealership would have on file, and the dealership’s name.

If you only want to stop receiving marketing, you don’t need a deletion request: use the unsubscribe link in any marketing email, or reply STOP to any text message.

Dealership staff

Staff accounts are created and managed by your dealership’s administrators. Ask your administrator to deactivate your account, or email support@autosquared.com from your work email address to request deletion of your account information.

What happens next

• We verify the request — we may contact you to confirm your identity so we don’t delete someone else’s information by mistake.
• Verified requests are processed within 30 days, and we’ll confirm when deletion is complete.
• Some records must be kept even after a deletion request where the law requires it — for example, records of your communication consent and opt-outs, or transaction records the dealership must retain. Anything retained is kept only for that purpose.

For more about how information is handled, see our privacy policy.